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Your account access is temporarily limited

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Contributor

Your account access is temporarily limited

Wants me to upload my drivers license as a .jpg I am trying but am getting the message that it's not a .jpg It is the correct file type. What should I do?

4 REPLIES 4
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Esteemed Advisor

Re: Your account access is temporarily limited

@Moe_TheCat 

 

Try shortening the name of the file to something like "photoID.jpg" if it is long and has various characters which is typical of jpgs taken with a smart phone. Did you scan the ID or took a pic with your phone?


Kudos & Solved are greatly appreciated. 🙂
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Contributor

Re: Your account access is temporarily limited

I scanned it with the printer.

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Contributor

Re: Your account access is temporarily limited

Tried shortening the file name...didn't work.

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Contributor

Re: Your account access is temporarily limited

I tried that. It says that the image is not a .jpg but it is in the correct .jpg format.