Xero invoice payment not showing up

[JamesWlove]

Hey Guys,

An invoice i send out through xero has been marked as paid through PayPal 8 days ago and is yet to appear in my PayPal balance or bank account balance.

[Elloisa]

HI @JamesWlove 

Thank you for reaching us through community center. I hope you are doing just fine. 

After your money request or invoice has been paid:

• We email you to let you know it has been paid.
• The Status of the invoice or money request changes to Paid in your transaction history.
• The money appears in your balance.

If the money is not showing on your PayPal balance and cannot see any activities where the money went, then kindly reach our chat support by going to contact us on your PayPal account. We have available representatives to check your account and see what happened to your payment received.

I wish that helps. Take care.