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Wrong time zone in my profile. Cannot be changed?

Contributor

Wrong time zone in my profile. Cannot be changed?

Hello, I live in Uruguay and the time zone in my profile settings is fixed to GMT-8 Pacific time, not the right time for my location. Clicking on the time zone box I am not given any option to correct this. Can someone fix this please?

5 REPLIES 5
New Community Member

Re: Wrong time zone in my profile. Cannot be changed?

I have the same problem. I'm based in Finland, so the Time Zone is like 10 hours wrong here. It is unbelievable that PayPal does nothing on this kind of problems which have direct consequensies on business. For example if someone pays at the morning of the first day of the month, report shows the payment on previous month. I have to manually change the report to correct it for book-keeping. 

Contributor

Re: Wrong time zone in my profile. Cannot be changed?

This error still exists, the time zone is fixed to GMT-8 Pacific time. Why this is not fixed it is reported here ‎Aug-21-2018 and still we can't set correct time zone. This is very annoying.
Contributor

Re: Wrong time zone in my profile. Cannot be changed?

The problem is still present. There is only one value in the drop-down : (GMT-08:00) Pacific Time

Contributor

Re: Wrong time zone in my profile. Cannot be changed?

Probably they want only US customers because they don't bother fix time zone issue, nor they ansver any communication by customer. Just automessage, nothing more. Customer service is practically non existing today.
Contributor

Re: Wrong time zone in my profile. Cannot be changed?

I made a new post here, with all the other posts regarding this problem. I also sent an email, no response.

The problem still persists, i just checked.