Wrong Name Change

carauymatiao
Contributor
Contributor

Dear Paypal,

Why do you not have an option to fill in values as I want them displayed when I ask for a name change?

I asked for a name change since it was incorrect since it was missing my second first name. You changed my name, it is still incorrect. Why did you put my second first name as my middle name? I can't link to GCash and GCash can't help me since they said it was your problem since they're displaying my name on my account correctly. How do I fix this when I can't even note that it is still wrong???

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@carauymatiao 

 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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