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Won't let me login to PayPal account

antoredmond93
Contributor

Won't let me login to PayPal account

Hi won't let me login to PayPal. I got message sorry we couldn't confirm it's you. How do I go about fixing it. I reset password and that still doesn't work. I use the account regularly so not sure why it's doing this.
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Won't let me login to PayPal account

@antoredmond93 

 


Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account for the new security requirements?


Advice is voluntary.
Kudos / Solution appreciated.