Why the Paypal keep let me "try again" when I trying to do a major name change
Eisai
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Posted on
Jun-12-2019
12:21 PM
I tried many different browser or different computer defferent network, none of them is working, so I guess is a Payapl server's issue?
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PayPal_Olivia
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Jun-14-2019
07:07 AM
Hi @Eisai,
I'm sorry to hear that you've been unable to upload the documents required. Please try renaming the documents so the names do not contain a string of numbers. I've learned that a string of numbers in a filename may cause an issue.
I hope this helps!
Olivia
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Eisai
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Jun-17-2019
11:39 AM
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