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Why is the "PayPal live help chat" cancelled?

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London4
Contributor

Why is the "PayPal live help chat" cancelled?

Why is the "PayPal live help chat" cancelled?

 

People who do not have any telephone and cannot log in their PayPal account are discriminated from this help.

 

I do not have any telephone but a week ago I could live chat with PayPal to help me. But now, there is NO Live help chat with PayPal, any more. WHY?


How can I log in when I do not have any telephone? It is telling me they will send me a code to my telephone but I do not have any telephone to receive the code. And even,

 

my account is probably locked now, because I was trying for many times to log in. I know my email, I know the password, but it wants even more: to send me a code. Why is the "PayPal live help chat" cancelled? We could resolve this with this way, simply. Why is the "PayPal live help chat" cancelled?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
kernowlass
Esteemed Advisor

Re: Why is the "PayPal live help chat" cancelled?

@London4 

 

Scroll down to the MODERATORS reply in this thread.

https://www.paypal-community.com/t5/My-Account/Don-t-have-a-mobile-phone/m-p/2032677#M65272


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

2 REPLIES 2
kernowlass
Esteemed Advisor

Re: Why is the "PayPal live help chat" cancelled?

@London4 

 

Scroll down to the MODERATORS reply in this thread.

https://www.paypal-community.com/t5/My-Account/Don-t-have-a-mobile-phone/m-p/2032677#M65272


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

London4
Contributor

Re: Why is the "PayPal live help chat" cancelled?

kernowlass:

 

I did so, but there is NOT any solution there how to resolve this problem:

 

- No way how to receive the verification  code by email

- NO way of the "PayPal live help chat", any more

 

Only what PayPal still is doing is blackmailing their customers so that they would spend an extra money to buy a telephone. This is ridiculous and discrimination!