Why is it taking so long for them to confirm my identity?

[CCmiran]

It;s been a month since i submitted documents and it says it would take 3-5 business days.. Its been over a month now! This is ridiculous! I have money waiting! if i had known they would take this long i wouldn't have started my freelance job before !

[kernowlass · Accepted solution]

@CCmiran 

Ring them and ask?

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.