Why did Paypal change my name without my consent?
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Hi Paypal Team,
Yesterday (Feb 4, 2020) my Personal name was OK, until today (Feb 5, 2020) when you approve my verification ID and address you change my name which remove the 'JR' on my name. I didn't expect you will remove it, My Passport ID and Bank Statement screenshot sent to you has a 'JR' so I was wondering why has been remove. This will have an issue to my Bank as well to my link payments. Can you please check out my account and revert back to my Original Name. Please check my message sent to you also it has a screenshot detail of my original name.
Thank you.
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Please contact customer service for assistance:
Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.
Or contact via social media:
Facebook (PH): https://www.facebook.com/PayPalPhilippines/
Facebook (US): https://www.facebook.com/paypal
Twitter (US): @AskPayPal
Kudos & Solved are greatly appreciated. 🙂
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I already sent a message on the contact page. Will wait some answer from paypal moderators if they can resolve this issue.
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Same issue - suddenly all my withdrawal channels are denying my withdrawal requests because my names don't match.
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