Why cant i link my old closed account creadit card to new account .

Ravindusanjula
Contributor
Contributor
I closed my old account. And i cant link visa card used in closed account to my new account. When i trying to link my bank account , it says "this card already link to another account" but that account already closed.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Ravindusanjula 

 

The account may be closed but if you didn't remove the card first before closing it then only customer services can remove it for you so you can add it to a new account.


Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter. 


Advice is voluntary.
Kudos / Solution appreciated.
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