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Why PayPal CN team is not working?

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Contributor

Why PayPal CN team is not working?

Since 3 weeks ago I tried everything to obtain a reply from PayPal team: phone call doesnt work, post here didndt work, email didnt get a reply? this is a terrible company and i really fell frustrate for this terrible service that PayPal has in China. 

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Esteemed Advisor

Re: Why PayPal CN team is not working?

@edvanfleury 


Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is also randomly available.

Or you can send them a message, as they are inundated may take about a week to get a reply.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.