Where do I go to upload my ID for account verification?
CJohanne
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
May-28-2021
05:42 PM
I cant find how to get to the upload page.
Labels:
- Labels:
-
Account Status & Verification
1 REPLY 1
PayPal_Shawna
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
May-31-2021
05:26 PM
Hi @CJohanne,
Thank you for visiting the Community Forum.
You can provide any supporting or required documents by using the 'upload' feature in your Resolution Center.
For Account Limitations:
- Go to Resolution Center.
- Click Go to Account Limitations.
- Next to each step required to remove the limitation, click Resolve and follow the steps to provide that information.
For Claims and Chargebacks:
- Go to Resolution Center.
- Click Respond on the case row.
- On the case details page, click Respond.
- If you need to provide specific information, choose I'd like to submit the requested info.
- 'Drag and drop' or 'Browse' for the files you wish to add.
- Enter a description if needed and click Submit.
I hope this helps!
-Shawna
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Why am I not eligible to send or request money in My Account Archives
- How to solved this problem in My Account Archives
- Want to delete my account, but the limitation is on so I can't please help. in Disputes and Limitations Archives
- Account is limited because of Proof of Address. in Disputes and Limitations Archives
- Non-US Taxpayer verification with different name in Disputes and Limitations Archives