When sending SMS message to login system displays "Add your Card"???
Richlion2
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Posted on
Jan-19-2020
05:42 AM
Hello,
dear Paypal, when I login from a browser or phone I chose the option to send me a text message as secondary security check to my phone. Why underneath does it display "Add your card" instead of "Send text" ?
I think this is confusing - I was thinking "are you asking me for my credit card. Please change it, it confused me when I logged in from my phone.
Thanks,
Richard
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PayPal_Brooke
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Jan-23-2020
06:27 AM
Hi @Richlion2,
I am sorry to hear that you are receiving that notification when attempting to login. So we can look into this concern further, please give our customer service a call.
Enjoy your day.
Thanks,
Brooke
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