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I have this same issue, and for the longest time I was convinced that the redundant cycle of information & processing (IE : Asking to text for verification twice -- submitting code -- twice -- still failure to verify- - and yes i've tried the "Call me" option but they never even called) -- -was on my end thrugh some sort of mechanism such as cookies , history, browser, cpu, wifi , 3g , and so on and so forth,,, the variables if you will. k, so I attempt to eliminate the possibilities and still it seems that there is some magical genie that decided when I CAN and CANNOT access funds. I really don't understand, and although i've saught out an explanation numerous times -- I get the "run-around" fix the issue and stop lying to your customers .