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ciolene31
Member
Member

My father has an account in Paypal. One day, a pop up appeared after he logged in. It needs to provide his proof of identity or verification via email. He tried to verify via email but still Paypal wants to provide a proof of his identity. He does not have both driver's licence and passport. What to do now? He can't log in whenever he tries to skip confirming his identity.

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5 REPLIES 5

ciolene31
Member
Member
It says the page is no longer available.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@ciolene31 

 

Well that is because paypal is country specific, and as you haven't bothered to either say what country you are in OR add it to your community profile then I took a guess on country and posted a US link.


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ciolene31
Member
Member
Ohh, I see. Im so sorry. My fault. 🙂 Anyway, thank you.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@ciolene31 

 

ok, i will take it you don't want to supply country then and will leave the thread, cheers.


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