WANT TO CHANGE THE NAME

beethoven79888
New Community Member

My account got baned for 180 days. Now it's over, I want to withdraw my money, but I need to change the name of the account first. I uploaded the ID documents but I didn't get any help. Wrote an e-mail for the support and I get a totally random response which wasn't about the name change at all.

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2 REPLIES 2

beethoven79888
New Community Member

Oh I wanted to speak with an agent too much every agent is down, but it's 2 pm gmt and they should be available till 4:30... well played paypal

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kernowlass
Esteemed Advisor
Esteemed Advisor

@beethoven79888 

 

You can only change a name on a paypal account if there are 2 characters incorrect OR for legal reasons ie marriage etc.

You won't be able to change a name from one name to a full name.

If you do not have your legal name on your account or it does not comply with the 2 character error then sadly your funds and your account may well stay limited as the funds in the account belong to someone who has legal documentation to prove its their legal name.


Advice is voluntary.
Kudos / Solution appreciated.
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