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Very poor customer service - want to close account

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Very poor customer service - want to close account

Is anybody finding it very difficult to get issues resolved in general ? I've been trying to get an important issue resolved for over a week and cannot. Messages getting closed without resolution, numerous people coming back with different requests etc I now want to close my account and they are making it very difficult! I cannot get in touch with a paypal person - where do I go from here ?