Verifying account

[Jessj]

Hi can someone help! I’m just trying to bloody verify my account and it won’t let me click ‘next’ on the ‘verify your adress’ page. I have verified my identity with my passport and it accepts my bank statement for my stress, but won’t let me click next. Tried many times . Please for the love of god can someone tell me why Help grately appreciated Many thanks

[Jessj]

It accepts my bank statement for my adress***