We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
If you're getting an error message when trying to add a bank account, please contact customer service for assistance because a bank account has to be added and linked in order to have a Verified PayPal account.
To contact customer service for assistance:
Click HELP at the top menu.
Scroll down and click CONTACT US.
Scroll down to click CALL US or other contact options.
Call early, during business hours, west coast time to try to get a US rep.