Verify

Razzette
New Community Member

Asking for me to VERIFY my account. Payment  was declined but there is plenty of room on credit card. I do not see options to follow under the directions. 

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1 REPLY 1

PayPal_Cristina
Moderator
Moderator

Hi @Razzette,

 

Thank you for your post and welcome to our Community Help Forum!

 

I am sorry about your issue. Have you been requested to verify your card or your account?

 

If you have been requested to verify your account, you can find more information in your Resolution Center.

 

If you have been requested to verify your card, you can find more information here.

 

If that is not the case, please try contacting customer service by phone by clicking Contact at the bottom of the PayPal website and then Call us, or reach out by PM on Facebook or DM on Twitter.

 

I hope this helps.

 

Cristina

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