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Verify my identity

KZ2003
New Community Member

Verify my identity

I sent in the documents to verify my identity about 3 months ago. It said it will take 3 days to verify and it is way past that point. Their are never any employees online so I don't know how to get my account verified.
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Verify my identity

@KZ2003 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.