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[Shelley46]

I am truly about to flip out!! How do I get the money back I sent to my mom by mistake when she can't flip it back because her I'd is out? How does she identifie herself no bills to show no water bill light bill state mental? This has been going on for 5 months or longer I need that money back I can't get anyone to help us they call them folks who answer the phones help !! Nope they just put my call to another who don't know anything ! I am very upset are y'all robbing me

[kernowlass]

@Shelley46 

Before sending us anything, please be sure that your document:

• is legible.
• shows all four corners of the page.
• does not have information blocked or blacked out.
• matches the information on your PayPal account.

Proof of identity
The following is a list of acceptable documents you may provide:

• Government issued ID, such as a driver's license or passport
• Employment authorization card
• Permanent resident card

Proof of address
These documents must be dated within the last 3 months to be considered acceptable:

• Current utility bill dated within the last 3 months
• Bank, credit card, or financial statement
• Cell phone bill