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Verification

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Contributor

Verification

Hi guys! I know the verification part has been discussed here many times, but I can't seem to find the right solution. So, I'm posting another query here. 

 

I'm trying to figure out if my account is already verified. I provided my Paypal as a payment method, however, I was advised that my Paypal is still unverified, as such, it could not process my payment transfer request.  

 

I already have a linked card, and my email has been verified by Paypal. When I try the Help center, it states that I should follow the instructions enumerated on my 'to do list' under Settings. I can't find the 'to do list' though so I don't know what's the next step.   

 

Any help is appreciated. Thanks! 

1 ACCEPTED SOLUTION

Accepted Solutions
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Esteemed Advisor

Re: Verification

@tlagura 

 

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

3 REPLIES 3
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Esteemed Advisor

Re: Verification

@tlagura 

 

Countries vary as to verification options but normally its adding and confirming a bank account.


Advice is voluntary.
Kudos / Solution appreciated.
Highlighted
Contributor

Re: Verification

thank you, @kernowlass! I've already linked my bank account. Is there a way for me to check whether my Paypal account is verified or not? Or perhaps talk to a customer service? thanks again! 

Highlighted
Esteemed Advisor

Re: Verification

@tlagura 

 

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post