cancel
Showing results for 
Search instead for 
Did you mean: 

Urghhh just to change a mobile number??!?!

Highlighted
Contributor

Urghhh just to change a mobile number??!?!

How difficult can I be to just change a mobile number 😞 I know my password and email but I still can't seem to change it, I don't see why there is no other option to verify our accounts.. Sorry I'm just soo irritated by this can anyone please help me???? Thanks in advance from a very frustrated 👤
1 REPLY 1
Highlighted
Esteemed Advisor

Re: Urghhh just to change a mobile number??!?!

@Batgirl150184 

 

Try downloading the app and changing the phone number via settings / using the forgotten password option / trying again another day when sometimes you can get in without doing the verification and then you can go and change the number.

If that does not work then you would need to contact customer services so that they can i.d. you another way and then add your new phone number to your account.

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.