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Upgrade personal account to business account - loop

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New Community Member

Upgrade personal account to business account - loop

Trying to upgrade my personal account to a business account but seem to get stuck in a loop.

I have logged in

Selected 'upgrade to a business account'

Selected my business type

Then it tells me to enter my email which i have typed in (same as personal account)

then it takes me to a login screen where i enter my password

Then im back to selecting my business type and repeating process

 

5 REPLIES 5
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New Community Member

Re: Upgrade personal account to business account - loop

Same exact problem. So frustrating.

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Contributor

Re: Upgrade personal account to business account - loop

Me too facing the same problem. Anyone got solution for this?

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Member

Re: Upgrade personal account to business account - loop

I am having the same issue. 

I've tried on 2 different browsers and 2 different devices and still the same issue.

 

I need to upgrade asap!  How can we get around this? 

I can't call PayPal either because their phone lines are down due to COVID.

 

 

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New Community Member

Re: Upgrade personal account to business account - loop

still happening. It's impossible to upgrade the moment due to the loop. =(

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Contributor

Re: Upgrade personal account to business account - loop

Got it solved.

 

What I did is, choose a different type of business in that drop down and it solved it.