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I would like to update my account name by adding my second name, but I cannot seem to do so as I am required to send a marriage certificate, certificate of divorce, or a deed poll. I have a government-issued ID with my name and photo already, but I am still a single student, so I don't have the one of the other three required documents. I would like to know if there is a way around this.
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Hi @MatthewS5,
Sorry for the frustration. Usually a small update like this can be done with a government issued photo ID and proof of address. We can accept a bank/card statement, phone bill, or utility bill as proof of address.
I hope this information helps!
Thanks,
PayPal_Tricia
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Hi MatthewS5,
Welcome to the PayPal community and thank you for your post.
You will find all the details regarding changing the name on your account here.
-Donna
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Hi @MatthewS5,
Sorry for the frustration. Usually a small update like this can be done with a government issued photo ID and proof of address. We can accept a bank/card statement, phone bill, or utility bill as proof of address.
I hope this information helps!
Thanks,
PayPal_Tricia
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where i can send my ID to verify because i have the same problem i did not put my 2nd name so i only need to put it
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