Update Phone number while not having the previous one

youcefSO
Contributor
Contributor

Hi there,
I have opened my account in 2015 when I was in my home country. Now I am in a different country and I wanted to update the phone number as the one that I am using now is different than the one that I used to open my account in my country which is already given to somebody else. I have tried to change it but every time a message that the number that I am writing is wrong pops up. Or I have to receive a confirmation message on my previous number which doesn't belong to me anymore.

please help me to update my phone number as soon as possible. 
With thanks and regards.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@youcefSO 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.



Advice is voluntary.
Kudos / Solution appreciated.
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