Unlocking my account.

elayshaaaaa
Contributor
Contributor
Hello, my account was locked. How can I unlock it?
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2 REPLIES 2

Zabyr
Contributor
Contributor

Heyo ! 

 

Step 1

 

Go to the Contact Us page.

 

Step 2

 

Enter your "Email address" and "Password," or click the "Continue" button if you cannot access your account with them.

 

Step 3

 

Answer the questions and await a response from PayPal explaining to you why your account was locked and what you need to do to unlock it.

 

Unlocking the Account
Step 1

 

Go to the PayPal page and click the "Contact Us" link (see Resources).

 

Step 2

 

Enter the information as requested on the Help page.

 

Step 3

 

Call PayPal if required and supply the information requested to unlock your account.

 

Kudos / Solution would be much valued . 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@elayshaaaaa 

 

Information to unlock an account would be in your paypal message centre OR resolution centre IF the limitation was not a permanent one.

 


Advice is voluntary.
Kudos / Solution appreciated.
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