Unlink my bank

[Feagle1991]

I have another paypal account that i can no longer get into because I don't have that phone anymore nor a drivers license. How do I unlink my bank from it without being able to sign in?

[kernowlass · Accepted solution]

@Feagle1991

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

[AlissaRobichaud]

I would like to unlink my bank account my name is Alissa Robichaud I have transfer money to my PayPal balance from my link bank an it’s stuck there there telling me about 180 days hold is on my account

[kernowlass]

@AlissaRobichaud 

If your account has been permanently limited then Paypal holds your funds for 180 days as that is the same time frame that buyers have to open paypal disputes.

So if no disputes are opened against you in 180 days then you are allowed to withdraw the funds as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes Paypal request further documentation from you before you can withdraw those funds.

Your best bet is to wait until the phones are back up and running and then phone customer services so that you can speak to an agent.
Then they can help advise on how you can withdraw the funds if and when you are allowed to do so.