On April 5 2020, I had a amount of $61.94 taken out of my bank account through PAYPAL. I know it's not mine because I have NEVER used my account to pay anybody, ever. I have received money through PAYPAL but that's been several years ago. I was told to use the Resolution Center, but it doesn't show any activity on my account so I can't click on the activity that I'm disputing. PLEASE HELP
If you bought something online with a debit or credit card and did NOT log into your Paypal account then of course it won't show on that Paypal account because you bought as a 'guest buyer'. However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.
If that is not the case then contact customer services AND your card issuer to query the transactions.
If you need to open a dispute for a 'guest buyer' transaction then you can....... 1. Phone Paypal customer services and see if they will open one for you OR 2. Contact your card issuer for a chargeback.
Advice is voluntary. Kudos / Solution appreciated.
