Unable to use my account.

Cody16
Contributor
Contributor

I have things to pay and stuff to get done, I just made myself My own PayPal account and I had gotten money in there as soon as I created it. I have my bank, ID, SSN, everything needed. But I get errors trying to send or receive money and I get errors trying to sign up for a cash card. Am I moving too fast ? I’m not able to use my account even though all my personal information is on there! And my money!

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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@Cody16 

 

What paypal linked funding source are you using to pay?

Have you confirmed that funding source with the 4 digit code? 


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Cody16
Contributor
Contributor
Using PayPal balance, PayPal won’t let me send anything but it lets me receive money. Idk what four digit code you’re asking about
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Cody16 

 

If you have added a bank account then you need to confirm it via the code.

https://www.paypal.com/us/smarthelp/article/how-do-i-confirm-my-bank-account-faq3045?app=searchAutoC...

 

If you have added a card then you need to confirm it via the code.

 https://www.paypal.com/us/smarthelp/article/how-do-i-confirm-my-debit-or-credit-card-faq1565?app=sea...


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Kudos / Solution appreciated.
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Cody16
Contributor
Contributor
I’ve already been able to confirm them though they never really asked for my card confirm
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PayPal_Randy
Moderator
Moderator

@Cody16,

 

I recommend contacting our customer service teams for further assistance if you're still seeing this issue on your end.  You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.

 

- Randy

 

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