Unable to resolve account issue - Impossible to remove/confirm bank account

saulamonk
New Community Member

A few years back my PayPal was hacked and some stranger attempted to link their bank account to my personal PayPal, but never confirmed it with the two deposits that they're supposed to complete. None of my personal information or payment info was stolen but I am stuck unable to pay, withdraw, send, etc. money through PayPal with this hold on my account. There is literally no way to confirm that bank account as it's blocking all of my other payment methods. Is there any way that I can forcibly remove it?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@saulamonk 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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