Unable to modify or verify user

SilvertonDave
Contributor
Contributor

Each time I go into the Accounts section and 'Update User' I get

We're sorry, we're not able to process your request. Please try again later.

I have tried clearing my browser cache and also tris a different computer with the same result

 

Dave

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1 REPLY 1

PayPal_Dani
Moderator
Moderator

Hello @SilvertonDave,

 

Thank you for reaching out on the Community Forums. I'm sorry to hear that you're having such trouble with updating the users on your account. It sounds like you're taking all the right troubleshooting steps. At this time, I would suggest reaching out to PayPal customer support for more direct assistance. You can see what options are available for contacting customer support here: Contact Customer Service

 

I hope you are able to get this resolved and your account updated in a timely manner.

 

- Dani
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