Unable to login to my account

[JanNg12]

Hi Guys,

i have problem logging to my account . i have already provided the verification code but still asking for security qna which i didnt seen it before.

Please advice .

Thank you.

[PayPal_April]

Hello @JanNg12, 

If you’re having trouble logging in, you may just need to clear your cache and cookies from your Internet browser. If you need help doing this, go to your browser's support page, or do a web search with "How do I clear cache and cookies in (Your Internet browser name and version, for example, Internet Explorer 11)?"

-April