Unable to login due to authenticator app

blank800
New Community Member

Hello, 


I created this account in order to resolve issues with my main account. I cannot log into my account becasue it asks for a code from an authenticator app, but I have no access to that app because my phone broke. How do I get the code even though my phone is not working anymore?There is no way to contact the customer service, I cannot even send them the message. 

Thank you

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1 REPLY 1

NataTheTailor
Member
Member

Hi brother

I have the same problem!  

Tried to contact each possible way, no help from PayPal at all! Ready to change all my financial accounts and stay with new just opened account.

Did you get any help?   

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