Unable to log in

Ospreys5
Contributor
Contributor

Hi, I cannot log into my PayPal account, it's sent several codes to my mobile phone but every one says retry. I do not know what else to do please help

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ospreys5 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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