Unable to log in

toshtanner
New Community Member

I have an account.  not this one, this is my wifes account. I cant log in,.

 

The phone number linked to it is no longer my phone number the credit card linked to it i no longer have. 

 

I have money in Pay Pal account but unable to log in and its impossible to speak to anyone human

 

Any ideas on what i can do?

 

I cant update my password unless they text or call me. the phone number isnt working anymore, i cant up date my passwrd becuase i dont have the credit card any more

 

 

 

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1 REPLY 1

PayPal_April
Moderator
Moderator

Hello @toshtanner

 

You can reach our customer service at the bottom of any PayPal page by clicking "Help & Contact." Please select password issues, chat with us, and then chat with us about your password issue. This does not require you to be logged in.

 

-April 

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