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Unable to link, recieve (and send I guess) cash

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Unable to link, recieve (and send I guess) cash

So I've created this account and linked it to an empty Master card which is working, I created this account before the lockdown by like a month or so, I couldn't link my card till I contacted the support and they called me  and did some procedures like verifying that it's me, verifying the address, sending $1 then taking it back real fast (he was with me on the phone that time) etc.. I never tried to receive any money eversince, but now I can't link it to any website, I tried to link it to Playstation but it didn't work, said try again later, same for other many famous websites. Also, a friend of mine tried to send me $10 and it said "Sorry, there’s a problem. Please try again later." we tried many times in different timezones and different time and still same  error..

Then I created another account and linked it to the same Master card and it said "Sorry, this payment can’t be completed due to regulations."

NOTE: I'm from Egypt, the guy who was sending me the cash is from Israel (I have an Egyptian friend with a working Paypal, so it works in Egypt)

I sent like 3 messages to Paypal "Contact us", once every month or something and they didn't respond AT ALL, no idea why.

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Re: Unable to link, recieve (and send I guess) cash

@MohamedAhmedd 

 

The whole point it says VISA is that it has to be a VISA.


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8 REPLIES 8
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Re: Unable to link, recieve (and send I guess) cash

@MohamedAhmedd 

 

Read this policy especially section one as you are in 1 of the affected countries.

https://www.paypal.com/al/webapps/mpp/ua/recpymt-full?locale.x=en_AL


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Re: Unable to link, recieve (and send I guess) cash

I still don't know why exactly me? As I said my friend has a PayPal account and it's working for him,  I did verify my account tho as I said

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Re: Unable to link, recieve (and send I guess) cash

@MohamedAhmedd 

 

Did you actually READ section 1 in the link i posted?


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Re: Unable to link, recieve (and send I guess) cash

Yes but I'm sorry I still didn't understand. May you elaborate please? I can only see that my country is affected by the 'Agreement' and some  other terms or how things work here in Paypal which are -sorry- pretty useless/known.

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Esteemed Advisor

Re: Unable to link, recieve (and send I guess) cash

@MohamedAhmedd 

 

1. Eligibility:

  1. In order to receive payments into your PayPal account, you must link your US bank account or Visa credit card to your PayPal account and complete PayPal’s credit card and/or bank account verification process.

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Re: Unable to link, recieve (and send I guess) cash

Yes I did that, or does it have to be Visa and not mastercard in my country? Because I don't really know if my friend is using Visa or Mastercard. But I used Mastercard and verified it.

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Esteemed Advisor

Re: Unable to link, recieve (and send I guess) cash

@MohamedAhmedd 

 

The whole point it says VISA is that it has to be a VISA.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

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Re: Unable to link, recieve (and send I guess) cash

@kernowlass 

 

Thank you, I somehow missed this information. I am gonna try to search who in the family has a VISA card and try again. Maybe I please message if there is any other problem? Seems you have information.