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Unable to close account

Pcaratti11
Contributor

Unable to close account

Guys I need help with closing my account, maybe this is a common problem: every time you click “close account” I’m referred to a bogus phone service which never allows you to speak to anybody and don’t give a path for closing my account! Worse: believe or not , in answering my request to close the account, Paypal had the gal to bring me to the same dead alley four (4) times in a row!🙈😱Anybody knows what should I do? Call the police because a company is FORCING me to keep my account open? What a shame...
2 REPLIES 2
kernowlass
Esteemed Advisor

Re: Unable to close account

@Pcaratti11 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Pcaratti11
Contributor

Re: Unable to close account

**bleep** you and the stupid and offensive nin non sense message you sent already TWICE! If you give the only option to close the account as to call your inexistent costumer service phone number and then you never answer the phone it means your costumer’s **bleep**ed and its been FORCED to keep your ridiculous service open. Not even porn sites would trap their costumers in such a scam. I already spoke to a Boston Police detective regarding the matter and he gave me the RIGHT oath to follow to close my account. **bleep** y
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