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Unable to change the name of business account - HELP!

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New Community Member

Unable to change the name of business account - HELP!

Hello all,

 

I'm attempting to change the name of my business. However, when I go to Settings > About the Business > press "Update" next to Business Information > and press "Edit" on the right of the screen, the name of my business (at the top of the pop up) is greyed out and unable to be changed.

 

Please help! All information I've searched for has been outdated, and not even up to date formally (i.e., the layout of the Paypal site is different).

 

Chris 

1 REPLY 1
Moderator

Re: Unable to change the name of business account - HELP!

Hi @csthielen,

 

I'm sorry to hear about the trouble changing your business name, that can definitely be frustrating. Could you please provide a screenshot of the issue? Please ensure you block out any personal information, such as financial information or your contact details. We'll see what options we have to help. Thank you!

 

- Ashley M


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