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Unable to access wallet

Blooblis
Contributor

Unable to access wallet

I haven’t been able to access the wallet section for two weeks now. I need to change the addresses on my cards and I cannot find a workaround as I am always directed to the wallet section to do that. I keep getting an internal error or “something is wrong on our side” prompts. I have no other way to contact support apart from spending too much time on hold on an overseas phone call. Any help will be appreciated.
2 REPLIES 2
kernowlass
Esteemed Advisor

Re: Unable to access wallet

@Blooblis 

 

Try clearing history / cache / trying another browser / trying another device / trying via the app?


Advice is voluntary.
Kudos / Solution appreciated.
Blooblis
Contributor

Re: Unable to access wallet

Hi. Thanks for the reply. I have already tried on separate devices (IOS and Windows) using different browsers, and still having the same issue.