Unable to access my wallet
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
For some reason, I cannot access my wallet. Instead, this message appears:
"PayPal Internal error. Sorry, we are not able to process your request at this time. Please try again later". Seems like my account has been limited but without prior notice nor notification.
Also, anything that's under the link "/myaccount/money/..." (i.e. change currency, manage bank accounts, transfer to credit card, etc.) does not work either, so I haven't been able to use my account properly for nearly a month.
I cleared the cache/cookies, even changed browser and device, but the error message keeps popping up, not to mention that my "wallet" is nowhere to be found on the mobile app
I think this error is very uncommon since I haven't found anyone with the same problem
Thanks in advance
- Labels:
-
Manage settings
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Proof of ID! in Disputes and Limitations Archives
- Money transfer to bank account in My Money Archives
- Unable to access account for unknown reasons in My Account Archives
- I need live support in the UK regarding my old UK account in My Account Archives
- unable to add other email address? in My Account Archives