Unable to access my account

[idreesmuhammad1]

Today, I have been changed my personal email ID because I was unable to access my old email created in 2012. I added 2nd email address as well. I deleted the old Credit card attached to the account as it got expired then later I entered a new account. Unfortunately, I am not able to access my account as of now. I was able to access it when I changed my primary email address. Please support

[Omar287]

Hi,

Hope everthimg is doing well. I understand your concern and thank you for contacting community forum.
To gain access your account you have to enter your primary email adderess and need to make sure you have access to it. You can click the link in order to reset your password. If you can no longer access the primary email, you may consider creating a brand new paypal account using a different email address.

Please click the link how to reset password.

https://www.paypal.com/ph/smarthelp/article/i-forgot-my-paypal-password.-how-do-i-reset-it-faq1933?a...

Hope this will help resolve the issue.

Thank you,