Unable to access account due to old phone number on file

beyajj
Contributor
Contributor

How is it possible that PayPal will not allow me to have more options to access my own account! I have no issue logging in with my password, but then it takes me to a screen to verify with a one-time passcode to an old phone number I no longer own!!!  There was and is no way to update my new number is this stupid access code is coming up.  SO **bleep** ANNOYED.  I'd like to know how this can be bypassed. I spoke to reps from PayPal and they all state there is no way to access my account without having my old phone number on file...LOL what a **bleep** joke!!!!!!  

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