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Unablé to log in

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Contributor

Unablé to log in

When I try to log into my account I get a message that they can't log me in and I should try contact customer service or try to log in again.

1 ACCEPTED SOLUTION

Accepted Solutions
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Esteemed Advisor

Re: Unablé to log in

@Ijesun 

 

For customer assistance with this, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US and select the PAYPAL GUEST option since you are locked out of that account. Do not be logged on to any account when accessing the guest option as PayPal won’t discuss an account through another account.


Kudos & Solved are greatly appreciated. 🙂

View solution in original post

2 REPLIES 2
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Esteemed Advisor

Re: Unablé to log in

@Ijesun 

 

For customer assistance with this, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US and select the PAYPAL GUEST option since you are locked out of that account. Do not be logged on to any account when accessing the guest option as PayPal won’t discuss an account through another account.


Kudos & Solved are greatly appreciated. 🙂

View solution in original post

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New Community Member

Re: Unablé to log in

I have this same issue but "call us" is not an option.