URGENT PLEASE HELP

mckennaaaa_aa
New Community Member

I try to link my bank account instantly, and when I click to type my bank information it says "something went wrong" and logs me out. I have recently started selling on DEPOP and it says this is unusual for me, no **bleep**, I just started. But, it won't let me confirm my account whatsoever. The manual method never inputs the small deposits, and the link instantly doesn't work. Everytime I contact customer service, they don't help. Any solutions?

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1 REPLY 1

Hemerk
PayPal Employee
PayPal Employee

Hi @mckennaaaa_aa 

 

I understand you just started selling recently. As long as your email on Depop and PayPal are the same, and the email is showing as Confirmed on PayPal, uour buyers' payments will be received by your PayPal account.

 

These payments can be transferred to the bank you added.

 

Confirming a bank account, whether instant or via deposits, is needed if you will use the bank as a funding source when you buy using PayPal.

 

Hope this helps!

 

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