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UK acct to US acct. Help! Can't add US style address and phone

New Community Member

UK acct to US acct. Help! Can't add US style address and phone

Please help!  I was living in UK.  Moved back to US, forgot to change this acct.  There is money and I want it.  I can't change my address or phone because paypal only wants UK type info, not US based address and phone format.  What to do?????????  Please!

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Re: UK acct to US acct. Help! Can't add US style address and phone

@Decraftygirl

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / and bank accounts from within that country.

You are supposed to withdraw any funds / resolve issues / remove cards and bank accounts before you leave your old country. If you don't then you may have problems doing so once you have moved.

The only exception is U.S expats can add their bank accounts to other countries paypal accounts (paypal is a U.S company so they allow their citizens to do this).

You would need to contact customer services to sort that one out.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.