U.S or U.K

[yt7w]

Hi I got a problem in my account when i try to login into it it says sorry we couldn’t confirm it’s you any help plz i made this account just to get some help. And thanks.

[PayPal_AshleyM]

Hey @yt7w,

I'm sorry to hear about the trouble logging in. Could you please provide more information regarding your trouble logging in, such as the problem you encounter or any error messages you receive? Any details you can provide will help the community assist. Thanks!

- Ashley M

[yt7w]

Like i said when i try to login into my account they are saying secure your account when i try to do it then they say we couldn’t confirm it’s you so I need help in that And thanks.

[PayPal_Cristina · Accepted solution]

Thanks for your clarification, @yt7w.

In this case, please try contacting customer service by phone by clicking Contact at the bottom of the PayPal website and then Call us.

I hope this helps.

Cristina