We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
PayPal makes it quite easy to upgrade a Personal Account to Business Account as there is an option in your Personal Account to make the change. However, should you want to go back to a Personal Account, you need to contact (phone) customer service and request the change.