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Try add credit card to new account, but saying I need to remove it from cancelled old acct.

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Contributor

Try add credit card to new account, but saying I need to remove it from cancelled old acct.

Help!!! trying to link my bank card to my new account, but it's saying I need to remove from my old account that I deleted and have no access to now. What do I do now. Help

2 REPLIES 2
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PayPal Employee

Re: Try add credit card to new account, but saying I need to remove it from cancelled old acct.

Hello @Trevor1669 . Yes it do happened to me as well before. Unfotunately you need to access your old account and remove the card details on that old account. Because each card details should only be link to one Paypal account.

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Contributor

Re: Try add credit card to new account, but saying I need to remove it from cancelled old acct.

I don't know old acct do not remember even having one